™
Talk with the NIVOMAX™ team.
Request a platform demonstration, discuss an implementation or ask a licensing question. Start with a short description of what you need.
Choose the right starting point.
Prefer to start with an estimate? Request an estimate
See the platform
Plan a demonstration around your publication standards, readers and delivery requirements.
Request a demoDiscuss a project
Talk about implementation, migration, identity, integration or separately scoped services.
Discuss your projectRequest an estimate
Use the guided form to enter known applications and quantities or describe your requirements.
Start a licensing estimateGet customer support
For account or production issues, use the Support Center named in your Service Agreement.
Customer support guidanceSend an inquiry.
We aim to reply within two business days. Tell us enough to understand the request; detailed project material can follow once we are in touch.
Send your inquiry by email.
Online submission is unavailable. Email the team directly, or copy the prepared message into your email app.
Your inquiry has been sent.
We aim to reply within two business days. For account or production issues, use the support channels named in your Service Agreement.
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We could not confirm delivery.
Your answers are still here. Check for a confirmation before sending the same inquiry again, or email the team and mention that delivery was not confirmed.
Send your inquiry by email.
Online submission is unavailable. Email the team directly, or copy the prepared message into your email app.
Opening your email app does not send the message. Review and send it there.
For a long inquiry, copy the complete prepared message into your email app.
Feedback
Report a bug
Tell us what happened and which part of NIVOMAX or this website you were using.
Suggest an improvement
Tell us what you would like to improve and how it would help your work.
Existing customers should use their support channels.
For account access, technical incidents and production-critical issues, use the Support Center and escalation channels named in your Service Agreement. The agreed support process determines how the issue is handled.
For training, implementation services or a change to your licensed configuration, you can use the inquiry form above or email the team.
Common questions
What should I include in a demo request?
Describe your organization, publication standards, current workflow and the deliveries you want to assess. We can agree which sample content to use before the walkthrough.
How quickly will you reply?
We aim to reply within two business days. Production-critical issues should use the support and escalation channels in your Service Agreement.
Can we discuss confidential requirements under an MNDA?
A mutual non-disclosure agreement is available on request. Keep the initial message general, and ask us about an MNDA before sharing confidential publications or project material.
Where do I request pricing?
Use the licensing estimate form for a guided inquiry. Enter the applications and quantities you know, or describe the requirements so Synaxiom can help define the configuration.